Alerts and Approvals

You can view the Alerts and Approvals for you in the SUMMIT Application. Alerts are the Bulletins configured by the Administrators. These may be some announcement or information provided by the organization's support teams. Approvals are the Approvals, which need your approval (logged in user).

To view Alerts:

1. Click the ALERT icon on the SUMMIT Application. The number on the ALERT icon indicates the number of new Alerts. A pop-up showing new Alerts is displayed. Click on the Alert to view the complete Alert message.

Figure:  ALERTS pop-up page

Click the See All Alerts link to view all the alerts available in the SUMMIT Application.

Figure:  ALL ALERTS page

The Alerts are configured as Bulletins (see: Configuring Bulletins) and also displayed under the BULLETIN BOARD section on the USER DASHBOARD page. For information about User Dashboard, see SUMMIT Service Management Online Help.

To view Approvals:

1. Click the APPROVALS icon on the SUMMIT Application. The number on the APPROVALS icon indicates the number of available Approvals waiting for your approval. A pop-up displays all the module-wise Approvals. Click the ADD icon to expand the list and view all the Approvals for the selected module.

Figure:  APPROVALS pop-up page