Configuring Mailbox

You can configure Mailboxes to enable E-mail Parsing. You can configure both Exchange and Pop-3 servers for the Mailboxes for a Department. For more information about E-mail Parsing, see E-mail Parsing.

To configure a Mailbox:

Select Admin > Advanced > Notifications > Mailbox.
On the MAILBOX page, click ADD NEW on the ACTIONS panel.
Select the Department and type in the details for new Mailbox configuration. For information about the fields on the MAILBOX page, see Field Description.
Click SUBMIT. The NOTIFICATION PARSER confirmation pop-up page is displayed. See screen shot.

Figure: Notification Parser confirmation pop-up page
- If you click OK, you are redirected to NOTIFICATION PARSER page. For more information about the NOTIFICATION PARSER page, see Configuring Notification Parser.
- If you click Cancel, new Mailbox is configured.

Figure: MAILBOX page

Field Description

The following table describes the fields on the MAILBOX page:

Field	Description
DETAILS
Server Type	Select a server type from the list: Exchange or Pop-3.
Mailbox Name	Type in the name of the Mailbox.
Version	Select an operating system from the list: Exchange 2007 SP1 and Exchange 2010.
Domain	Type in the selected server’s domain name.
User Name	Type in the configured user name for the selected domain.
Password	Type in the password.
Confirm Password	Type in the same password again for confirmation.
EWS URL	Type in the Exchange Web Service (EWS) URL for the selected server type.
E-mail ID	Type in the e-mail ID of the user. Specifying of EWS URL or the e-mail ID is mandatory.
Forward Invalid E-mail to Admin	Select this check box for the application to forward the invalid e-mails to the Administrator. After forwarding the e-mail to the Administrator, the e-mail is deleted.
Forward Error E-mail to Admin	Select this check box for the application to forward the e-mails, which failed to parse. These failed e-mails are forwarded to the Administrator. After forwarding the e-mail to the Administrator, the e-mail is deleted.
Admin E-mail ID	Specify the Administrator e-mail id to receive the invalid and error e-mails.
Delete Unparsed E-mail	Select this check box to delete the e-mails, which failed to parse.
Unparsed Mail Action	Select the action to be performed on the unparsed e-mails from the list: Delete or Move to Different Folder. If Move to Different Folder option is selected, the Folder Path field is displayed. Specify the path for the folder where you want the unparsed e-mails to be moved in the Folder Path field.
Run at Source	Specify the source: SUMMIT Server or SUMMIT Proxy SUMMIT Server: It refers to the machine, where SUMMIT Suite is installed. It is also referred as SUMMIT Centralized Server. Select this option to execute the Mailbox operations from the SUMMIT Server. SUMMIT Proxy: It refers to the machine configured at a client location for sending monitored data of the client machines to the SUMMIT Server. Select this option to execute the Mailbox operations from the Proxy Server.
No. of Days Old Mails Processed	Specify the number of old days mails to be processed.
Error Notification	You can configure the users to notify about any errors occurred while parsing e-mails for a mailbox configuration. Search the user in the User Search field and click the icon.
Active	Indicates the status of the Mailbox configuration. If selected, the Mailbox configuration becomes an available option on the other pages of the application. If not selected, the Mailbox configuration becomes an inactive value. The inactive Mailbox configurations are not displayed in the Mailbox list on the other pages of the application.
ADDITIONAL DETAILS
Monitoring Source	Select a Monitoring Source from the list.
Time	Select time format from the list and specify the Time.

ACTIONS

This section explains all the icons on the ACTIONS panel of the MAILBOX page.

Filters

Click Filters to specify a particular filter criteria to display the configured Mailboxes. On clicking the Filters icon, the FILTERS pop up page is displayed. Select the Instance/Department and Server Type, and click SUBMIT.

Figure: FILTERS pop-up page

SHOW LIST

Click SHOW LIST to display the LIST table showing all the configured Mailboxes as per the selected Server Type value for the selected Department.

Figure: MAILBOX page : List of Mailboxes

To edit any Mailbox configuration, click the Mailbox Name. Make appropriate changes and click SUBMIT. See Screen Shot.

Figure: MAILBOX page: Edit Mailbox Configuration
To display the inactive Mailbox configurations, click the Include Inactive check box.

Note: When the configured Mailboxes are displayed under the LIST table, the ADD NEW action is displayed under ACTIONS. Click ADD NEW to configure a new Mailbox.

ERROR LOG

Click ERROR LOG to view the error details. The ERROR LOG pop-up page is displayed. See screen shot.

NOTIFICATION PARSER

Click NOTIFICATION PARSER to view Rule list. NOTIFICATION PARSER pop up page is displayed. See screen shot.

Figure: NOTIFICATION PARSER pop up page
Click Rule name to configure NOTIFICATION PARSER. NOTIFICATION PARSER configuration page is displayed. See screen shot. For more information about the NOTIFICATION PARSER page, see Configuring Notification Parser.

Figure: NOTIFICATION PARSER configuration page

CREATE NOTIFICATION PARSER

Click CREATE NOTIFICATION PARSER to create NEW NOTIFICATION PARSER. For more information about the NOTIFICATION PARSER page, see Configuring Notification Parser.

CUSTOM SCHEDULER

Click CUSTOM SCHEDULER to configure CUSTOM SCHEDULER for the Mail Box. CUSTOM SCHEDULER page is displayed. See screen shot. For more information about the CUSTOM SCHEDULER page, see Configuring Custom Scheduler.